Too Many Questions Around WINAIR, and Parliament Should Start Asking Them

As a frustrated WINAIR customer, I believe it is time for serious questions to be asked about the direction, operations and financial health of our national airline. Many of us who depend on WINAIR for regional travel have watched prices climb to levels that feel unreasonable for short flights, while the quality, reliability and customer experience do not always match what passengers are being asked to pay.

WINAIR has long been viewed as an essential airline for St. Maarten and the surrounding region. It was supposed to serve the public, connect our islands and support local travel, tourism, business and family movement. But today, many customers are left wondering whether the airline has drifted too far away from its core purpose and too far away from the people who rely on it.

In recent years, WINAIR has spoken often about expansion, new routes, partnerships and growth. But expansion alone does not mean success. The public deserves to know whether this expansion is actually beneficial, sustainable and profitable. Is WINAIR performing well financially, or is it stretching itself too thin? Are these new business moves strengthening the airline or creating new risks? These are not unreasonable questions, especially for a company of such importance to St. Maarten.

Where are WINAIR’s audited financial statements? When will the public be given a clear picture of what is happening with the company? If WINAIR is doing well, then transparency should not be a problem. If there are challenges, then the people deserve to know that too. Either way, silence only creates more concern.

There are also operational questions that deserve attention. Why is WINAIR performing ground handling services for airlines that compete with it? Does the public know, for example, that WINAIR handles ground handling for LIAT, one of its competitors? What is the business logic behind this? Is it profitable? Does it create any conflict with WINAIR’s own operations? Has this been properly explained to the public?

There are also questions about WINAIR’s business relationship with an Aruban company. What exactly is the structure of that relationship? Who benefits from it? What obligations does it create for WINAIR? What risks does it create? Has this arrangement been reviewed in the interest of St. Maarten and WINAIR’s long-term stability?

These are not attacks. These are questions that any shareholder, customer, taxpayer or elected representative should be willing to ask. WINAIR is too important to St. Maarten for the public to simply accept high fares, vague explanations and business expansion without proper scrutiny.

This is where Parliament must come in. Why are Members of Parliament not asking more questions about WINAIR? Why is there not more public discussion about its audited financials, its pricing, its expansion strategy, its partnerships, its operational decisions and whether it is still fulfilling the role it was created to serve?

Passengers are paying the price, literally. People traveling for medical appointments, funerals, family emergencies, school, work or basic regional movement are often faced with fares that make short trips feel like luxury travel. At the same time, we are expected to accept that everything is fine without seeing the full picture.

WINAIR belongs in the public conversation. Its customers deserve answers. The people of St. Maarten deserve transparency. And Parliament should stop waiting for frustration to boil over before asking the questions that should have been asked already.

When will Parliament call WINAIR in and ask for answers? When will the audited financials be discussed publicly? When will someone explain whether this rapid expansion is truly paying off? When will customers be treated like the reason the airline exists, rather than an afterthought?

There are too many questions around WINAIR. They need to be answered. And Parliament should be the place where those answers begin.

(𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫 𝐨𝐧 𝐋𝐞𝐭𝐭𝐞𝐫𝐬 𝐭𝐨 𝐭𝐡𝐞 𝐄𝐝𝐢𝐭𝐨𝐫 - 𝘛𝘩𝘦 𝘗𝘦𝘰𝘱𝘭𝘦’𝘴 𝘛𝘳𝘪𝘣𝘶𝘯𝘦 𝘸𝘦𝘭𝘤𝘰𝘮𝘦𝘴 𝘭𝘦𝘵𝘵𝘦𝘳𝘴 𝘵𝘰 𝘵𝘩𝘦 𝘦𝘥𝘪𝘵𝘰𝘳 𝘢𝘴 𝘱𝘢𝘳𝘵 𝘰𝘧 𝘰𝘶𝘳 𝘤𝘰𝘮𝘮𝘪𝘵𝘮𝘦𝘯𝘵 𝘵𝘰 𝘰𝘱𝘦𝘯 𝘥𝘪𝘢𝘭𝘰𝘨𝘶𝘦 𝘢𝘯𝘥 𝘥𝘪𝘷𝘦𝘳𝘴𝘦 𝘱𝘦𝘳𝘴𝘱𝘦𝘤𝘵𝘪𝘷𝘦𝘴. 𝘚𝘰𝘮𝘦 𝘭𝘦𝘵𝘵𝘦𝘳𝘴 𝘮𝘢𝘺 𝘢𝘱𝘱𝘦𝘢𝘳 𝘶𝘯𝘥𝘦𝘳 𝘢 𝘱𝘦𝘯 𝘯𝘢𝘮𝘦 𝘢𝘵 𝘵𝘩𝘦 𝘳𝘦𝘲𝘶𝘦𝘴𝘵 𝘰𝘧 𝘵𝘩𝘦 𝘢𝘶𝘵𝘩𝘰𝘳. 𝘐𝘯 𝘢𝘭𝘭 𝘴𝘶𝘤𝘩 𝘤𝘢𝘴𝘦𝘴, 𝘵𝘩𝘦 𝘢𝘶𝘵𝘩𝘰𝘳’𝘴 𝘵𝘳𝘶𝘦 𝘪𝘥𝘦𝘯𝘵𝘪𝘵𝘺 𝘪𝘴 𝘧𝘶𝘭𝘭𝘺 𝘷𝘦𝘳𝘪𝘧𝘪𝘦𝘥 𝘢𝘯𝘥 𝘬𝘯𝘰𝘸𝘯 𝘵𝘰 𝘵𝘩𝘦 𝘌𝘥𝘪𝘵𝘰𝘳 𝘱𝘳𝘪𝘰𝘳 𝘵𝘰 𝘱𝘶𝘣𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯. 𝘜𝘯𝘭𝘦𝘴𝘴 𝘸𝘦𝘭𝘭 𝘬𝘯𝘰𝘸𝘯 𝘣𝘺 𝘵𝘩𝘦 𝘌𝘥𝘪𝘵𝘰𝘳 𝘢𝘯𝘥 𝘢𝘨𝘳𝘦𝘦𝘮𝘦𝘯𝘵 𝘵𝘰 𝘶𝘴𝘦 𝘢𝘯 𝘢𝘤𝘵𝘶𝘢𝘭 𝘱𝘪𝘤𝘵𝘶𝘳𝘦, 𝘢𝘶𝘵𝘩𝘰𝘳𝘴 𝘮𝘶𝘴𝘵 𝘤𝘰𝘮𝘱𝘭𝘦𝘵𝘦 𝘢𝘯𝘥 𝘴𝘪𝘨𝘯 𝘢 “𝘓𝘦𝘵𝘵𝘦𝘳𝘴 𝘵𝘰 𝘵𝘩𝘦 𝘌𝘥𝘪𝘵𝘰𝘳 𝘚𝘶𝘣𝘮𝘪𝘴𝘴𝘪𝘰𝘯 𝘞𝘢𝘪𝘷𝘦𝘳 𝘢𝘯𝘥 𝘋𝘦𝘤𝘭𝘢𝘳𝘢𝘵𝘪𝘰𝘯.”. 𝘛𝘩𝘪𝘴 𝘤𝘰𝘯𝘧𝘪𝘳𝘮𝘴 𝘢𝘶𝘵𝘩𝘰𝘳𝘴𝘩𝘪𝘱, 𝘤𝘰𝘯𝘵𝘢𝘤𝘵 𝘥𝘦𝘵𝘢𝘪𝘭𝘴, 𝘢𝘯𝘥 𝘢𝘤𝘤𝘦𝘱𝘵𝘢𝘯𝘤𝘦 𝘰𝘧 𝘰𝘶𝘳 𝘱𝘶𝘣𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘵𝘦𝘳𝘮𝘴 𝘢𝘯𝘥 𝘵𝘩𝘦 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘥 𝘪𝘴 𝘴𝘶𝘣𝘫𝘦𝘤𝘵 𝘵𝘰 𝘷𝘦𝘳𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯.

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